Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 989jl ("989jl," "we," "us," or "our") collects, uses, discloses, and protects the personal data of individuals ("you," "Player," or "User") who access or use the 989jl online casino and sports betting platform available at https://989jl.one ("Platform").

This Policy applies to all personal data processed by 989jl in connection with your use of the Platform, including data collected at account registration, during gameplay, through payment processing, via customer support interactions, and through any other channel through which you interact with 989jl.

989jl is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines of the National Privacy Commission ("NPC"). By using the 989jl Platform, you consent to the collection and use of your personal data as described in this Policy.

2. Data Controller Information

989jl acts as the personal information controller ("PIC") in respect of the personal data you provide or that is collected in connection with your use of the Platform. As the PIC, 989jl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

For all data protection inquiries, requests, or complaints, you may contact 989jl's designated Data Protection Officer ("DPO") using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

989jl collects the following categories of personal data in connection with your use of the Platform:

• Identity Data: Full legal name, date of birth, government-issued identification number (e.g., Philippine National ID, SSS, UMID, passport number), nationality, and photograph where required for identity verification.
• Contact Data: Philippine mobile number (primary account identifier), email address, and residential address (required for enhanced verification and large withdrawals).
• Financial Data: GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank, Landbank, UnionBank, etc.), deposit and withdrawal history, transaction amounts, and payment method ownership documentation.
• Account Data: Username, encrypted password, account creation date, account status, login history, device identifiers used to access the Platform, and IP addresses.
• Gaming Data: Game participation records, bet history, win/loss records, session durations, game preferences, and Bonus activation and wagering history.
• Communications Data: Records of all support interactions via live chat, including the content of messages, timestamps, and agent notes.
• Technical Data: Browser type and version, operating system, device type, screen resolution, referring URLs, and session cookies.
• Responsible Gaming Data: Deposit limits, loss limits, session time settings, cooling-off period records, self-exclusion requests, and any information provided in connection with responsible gaming support.

4. How We Collect Your Data

989jl collects your personal data through the following means:

• Direct Provision: Data you voluntarily provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies (see Section 8).
• Third-Party Payment Processors: Confirmation data from GCash, PayMaya, and banking partners relating to transactions initiated through the Platform.
• Identity Verification Providers: Where required, 989jl may use third-party KYC (Know Your Customer) service providers to verify the authenticity of identity documents submitted by players.
• Fraud Prevention Services: Data received from fraud detection and AML (Anti-Money Laundering) screening services used to protect the integrity of the Platform and comply with Philippine law.

5. Purposes and Legal Basis for Processing

989jl processes your personal data for the following purposes and on the following legal bases under the DPA:

• Account Creation and Management — to create and maintain your 989jl player account, verify your identity, and provide access to Platform features. Legal basis: performance of contract; compliance with legal obligation (age verification, KYC).
• Payment Processing — to process deposits, withdrawals, and refunds via GCash, PayMaya, and banking channels. Legal basis: performance of contract; compliance with legal obligation (AML regulations under RA 9160).
• Gaming Services — to operate games and betting services, record game outcomes, and calculate and pay winnings. Legal basis: performance of contract.
• Bonus and Promotion Administration — to manage your participation in 989jl promotions, verify bonus eligibility, track wagering requirements, and prevent bonus abuse. Legal basis: performance of contract; legitimate interests.
• Customer Support — to respond to inquiries, resolve disputes, and provide account assistance. Legal basis: performance of contract; legitimate interests.
• Regulatory Compliance — to comply with PAGCOR regulations, the Data Privacy Act, the Anti-Money Laundering Act, and other applicable Philippine laws and regulations. Legal basis: compliance with legal obligation.
• Fraud Prevention and Security — to detect, prevent, and investigate fraud, money laundering, account compromises, and other prohibited activities. Legal basis: legitimate interests; compliance with legal obligation.
• Responsible Gaming — to monitor gaming patterns, enforce player-set limits, process self-exclusion requests, and identify players who may require responsible gaming support. Legal basis: compliance with legal obligation; legitimate interests.
• Platform Improvement — to analyze usage patterns, diagnose technical issues, and improve Platform performance and user experience. Legal basis: legitimate interests.
• Marketing Communications — to send promotional offers and news about 989jl, where you have provided consent or where permitted by applicable law. Legal basis: consent. You may withdraw consent at any time via account settings or by contacting support.

6. Disclosure of Your Personal Data

989jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment partners, solely to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify identity documents and screen transactions as required by law.
• Game Providers: Providers such as JILI, PG Soft, and JDB receive game session data (not full identity data) necessary to operate their games within the 989jl Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and any other Philippine government authority where disclosure is required by law, court order, or regulatory mandate.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by 989jl, subject to professional confidentiality obligations.
• Technology and Hosting Partners: Cloud hosting, content delivery, and platform infrastructure providers engaged to operate the 989jl Platform, all of which are contractually required to process data only as instructed by 989jl.

All third-party data processors engaged by 989jl are contractually required to implement appropriate technical and organizational security measures and to process personal data only for the specific purposes for which they were engaged.

7. Data Retention

989jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business necessity. Specific retention periods include:

• Account and identity data: Retained for a minimum of 5 years from the date of account closure, as required under PAGCOR regulations and applicable AML laws.
• Financial transaction records: Retained for a minimum of 5 years from the transaction date, as required by RA 9160 and related regulations.
• Gaming records: Retained for 3 years from the date of the game session.
• Support communications: Retained for 2 years from the date of the support interaction.
• Self-exclusion records: Retained indefinitely to prevent re-registration in breach of a self-exclusion commitment.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with 989jl's data disposal procedures.

8. Cookies and Tracking Technologies

989jl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and support security features. The categories of cookies used include:

• Strictly Necessary Cookies: Essential to the operation of the Platform — including session management, login state, and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language and game settings, to provide a personalized experience.
• Analytics Cookies: Used to collect anonymized or aggregated data about how players navigate and use the Platform, enabling 989jl to identify and fix usability issues and improve the overall experience.
• Security Cookies: Used to detect and prevent fraud, unauthorized account access, and bot activity.

You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect Platform functionality. 989jl does not use cookies to serve third-party advertising on the Platform.

9. Security of Your Personal Data

989jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 989jl Platform.
• Encrypted storage of all passwords using industry-standard hashing algorithms. 989jl staff cannot view your password.
• Segregated database architecture ensuring that financial data, identity data, and gaming data are stored separately with restricted access controls.
• Multi-factor authentication for account access and administrative systems.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals.
• Access controls limiting employee access to personal data on a strict need-to-know basis, with audit logging of all access events.

While 989jl takes all reasonable precautions to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying 989jl immediately if you suspect unauthorized access to your account.

10. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 989jl:

• Right to be Informed: The right to be informed whether 989jl holds personal data about you and to receive a copy of this Privacy Policy.
• Right to Access: The right to request access to the personal data 989jl holds about you, including information about how it is being processed.
• Right to Correction: The right to request correction of any inaccurate, incomplete, outdated, or misleading personal data.
• Right to Erasure or Blocking: The right to request the deletion or blocking of personal data that is no longer necessary for the purposes for which it was collected, subject to 989jl's legal retention obligations.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 989jl's Data Protection Officer using the contact details in Section 14. 989jl will respond to all verified data subject requests within 15 business days.

11. Children's Privacy

The 989jl Platform is strictly intended for adults aged 21+ in accordance with PAGCOR's minimum age requirement for online gaming in the Philippines. 989jl does not knowingly collect personal data from individuals under the age of 21.

If 989jl discovers that an account has been created by or personal data has been collected from an individual under 21 years of age, the account will be immediately suspended, all associated data will be deleted to the extent permitted by law, and any deposits will be returned to the registered payment method following identity verification of the account holder.

Parents and guardians are encouraged to monitor their children's internet usage and to take steps to prevent minors from accessing real-money gaming platforms. If you believe a minor has created an account on 989jl, please contact our support team immediately.

12. Cross-Border Data Transfers

In order to provide the Platform and related services, 989jl may transfer your personal data to servers or service providers located outside the Philippines. Where such transfers occur, 989jl ensures that they are conducted in compliance with the DPA and its Implementing Rules, including through the use of contractual safeguards that require the receiving party to protect your data to at least the standard required under Philippine law.

Game providers (such as JILI and PG Soft) and cloud infrastructure partners may process game session data in their own data centers, which may be located in other Asian jurisdictions. All such providers are contractually bound to data protection standards consistent with this Policy.

13. Changes to This Policy

989jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform features. Material changes will be communicated to registered players via a notice on the Platform and, where appropriate, via the mobile number registered to your 989jl account.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of how your data is protected.

14. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or 989jl's data processing practices, please contact us through the following channels:

• Live Chat: Available 24/7 via the chat icon on the 989jl Platform — the fastest way to reach our support team.
• Email (Data Protection Officer): [email protected] — please include "Data Privacy Request" in your subject line.

989jl will acknowledge all data protection inquiries within 3 business days and will provide a substantive response within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.